Terms & Conditions

Last Updated: August 21, 2026

Welcome to Trend Flex. These Terms & Conditions govern your use of our website, products, and services. By accessing or placing an order through trendflexbd.store, you agree to these terms.

1. About Trend Flex

Trend Flex is an online clothing and fashion brand offering a range of apparel and fashion products. We aim to provide a convenient and secure online shopping experience for our customers.

2. Product Information

We make every effort to ensure that product images, descriptions, sizes, colors, and prices displayed on our website are as accurate as possible.

However:

  • Actual product colors may vary slightly due to screen settings, lighting, and photography.
  • Product measurements may have minor variations.
  • Product images are for illustration purposes and may differ slightly from the actual product.
  • We reserve the right to update product information, pricing, and availability without prior notice.

3. Orders

When you place an order through Trend Flex:

  • You must provide accurate and complete information, including your name, phone number, and delivery address.
  • Placing an order does not automatically guarantee order acceptance.
  • Trend Flex reserves the right to confirm, cancel, or refuse an order when necessary.
  • Orders may be cancelled if a product is unavailable, incorrect information is provided, or suspicious or fraudulent activity is detected.

4. Pricing

All prices displayed on our website are in Bangladeshi Taka (৳) unless otherwise stated.

We reserve the right to change product prices, discounts, promotional offers, and delivery charges at any time. However, confirmed orders will generally be processed according to the price applicable at the time of order confirmation.

5. Payment

Trend Flex may offer different payment methods, including Cash on Delivery (COD) and other available online payment options.

Customers are responsible for providing accurate payment information. Orders may be cancelled or delayed if payment verification is unsuccessful.

6. Delivery

Delivery times may vary depending on:

  • Customer location
  • Product availability
  • Courier service
  • Weather conditions or other unexpected circumstances

Trend Flex will make reasonable efforts to deliver orders within the estimated delivery timeframe. However, delays caused by courier services or circumstances beyond our control may occur.

Customers are responsible for ensuring that the delivery address and contact information provided are accurate.

7. Order Cancellation

Customers may request to cancel an order before it has been shipped or handed over to the delivery service.

Once an order has been shipped, cancellation may not be possible. Trend Flex reserves the right to cancel any order when necessary, including cases involving incorrect pricing, product unavailability, or suspected fraudulent activity.

8. Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy.

Customers should review our separate Return & Refund Policy for information regarding:

  • Return eligibility
  • Return time limits
  • Product conditions
  • Refund processing
  • Replacement or exchange options

Trend Flex reserves the right to refuse a return or refund request if the returned product does not meet the applicable policy requirements.

9. Customer Responsibilities

By using our website, you agree not to:

  • Provide false or misleading information
  • Use the website for fraudulent or unlawful purposes
  • Attempt to interfere with website security or functionality
  • Copy, misuse, or reproduce our website content without permission
  • Abuse promotional offers, discount codes, or other services

10. Intellectual Property

All content on the Trend Flex website, including but not limited to:

  • Logo
  • Brand name
  • Product images
  • Designs
  • Graphics
  • Text
  • Website content

is owned by or used with permission by Trend Flex and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use our content for commercial purposes without prior written permission.

11. User Accounts

If you create an account on Trend Flex, you are responsible for maintaining the confidentiality of your account information.

You agree to provide accurate information and to notify us of any unauthorized use of your account.

Trend Flex reserves the right to suspend or terminate accounts that violate these Terms & Conditions.

12. Google Sign-In and Third-Party Services

Trend Flex may allow users to sign in using third-party authentication services, including Google Sign-In.

When you choose to sign in using Google or another third-party service, your use of that service may also be subject to the third party’s own terms and privacy policies.

We use authentication information only as necessary to provide secure access to your Trend Flex account and related website features.

13. Privacy

Your use of Trend Flex is also governed by our Privacy Policy. We are committed to handling customer information responsibly and in accordance with our applicable privacy practices.

14. Limitation of Liability

Trend Flex will make reasonable efforts to maintain accurate information and reliable website services. However, we do not guarantee that the website will always be uninterrupted, error-free, or completely free from technical issues.

To the extent permitted by applicable law, Trend Flex shall not be held liable for indirect or consequential losses resulting from the use of our website, products, or services.

15. Changes to These Terms

Trend Flex reserves the right to update or modify these Terms & Conditions at any time.

Any changes will become effective when published on this page. We encourage customers to review this page periodically to stay informed about our current terms.

16. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us through the contact information available on our website.

Website: trendflexbd.store

Thank you for choosing Trend Flex.